Fairview Health Services is looking for a Team Coordinator based out of the Fairview Clinic Maple Grove Ambulatory Surgery Center. This is a full time, 80 hours every two weeks, benefit eligible position.
As an integral member of the primary care team, the team coordinator contributes to overall quality of care and patient experience through performing a variety of high-level functions to support the needs of the healthcare team and patients/families. The team coordinator partners with all members of the care team to ensure patient needs are effectively addressed in a timely manner. The team coordinator will provide direct support to patients on the coordination of medical information requests and updates, as well as referrals and appointment scheduling. The team coordinator uses a variety of communication tools and systems in their work to support patients and the care team. Additionally, the team coordinator will maintain complete, timely and accurate documentation for each patient. The team coordinator will also continually look for opportunities to improve processes and workflow.
Performs telephone and MyChart message support and follow up, directs communication in a timely and professional fashion
Effectively uses communication systems for both routine and emergency transactions
Schedules, reschedules and maintains patient appointments
Partners collaboratively with the care team to address patient needs
Schedules and/or facilitates scheduling of diagnostic tests, clinical appointments and consultations at specialty clinics on a limited basis
Supports clinic leadership in schedule template management
Assists with completion of tasks within specified work queues
Performs multiple, simultaneous tasks in an environment faced with multiple interruptions
Identify opportunities for improvement in workflow and participate in clinic and system meetings
Successful completion of formal medical training program such as MA, HUC, NA or Medical Secretary, or minimum of 1 year comparable experience in a healthcare setting
2 or more years experience in a medical setting
Knowledge of medical terminology and abbreviations preferred
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership ...with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.