Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet® organization
Nurses from each hospital are consistently recognizedeach year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing di rect patient care. The Medical Assistant, Certified performs routine adm inistrative and patient care supportive duties in a Health System medica l practice that assist medical and/or nursing staff in the examination a nd treatment of patients and ensure the clinic/office runs smoothly.
Clinical responsibilities:The CMA takes m edical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures.Patie nt care support responsibilities may include assisting the medical and n ursing staff during examination andprocedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/of fice, taking electrocardiograms, removing sutures/ staples,changing ster ile and non-sterile dressings, promoting patient/family understanding ofthe educational content and his/her involvement in the plan of care, an d documenting in the patient record.Other clinical support responsibilit ies include disposing of contaminated supplies, instrument processing, h igh level disinfection and sterilization of medical instruments, telepho ning prescriptions to a pharmacy, preparing and administering medication s as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the phy sician.Administrative responsibilities:The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in Mae stroCare, checkout patients, and referral scheduling; arranges for hospi tal admissions and laboratory services, updates and files patient medica l records, fills out insurance forms, handles billing, bookkeeping to in clude receiving co-pays and collections on account balances; corresponde nce, and ordering clinica land clerical supplies and forms. Performs oth er administrative duties as directed.May be requested to be a liaison fo r clinic activities such asJoint Commission and falls and/or participat e in clinic committees.
Knowledge, Skills and Abilities
Good customer service skills.Work requires the ability to understand and follow oral and written instructions generally acquired through a hi gh school education and medical assistant programming.Heavy lifting and the ability to transport stretcher and wheelchair patients may be requir ed.Working knowledge of sterile techniques and special procedures that a re applicable to work performed.Working knowledge of procedures and tech niques involved in administering routine and special treatments to patie nts.Working knowledge of sanitation, personal hygiene and basic health a nd safety precautions applicable for work in a clinic setting. Working k nowledge of infection control procedures and safety precautions.Age spec ific competencies.Daily clinic preparation process; registration, schedu ling, charge posting, order entry. Able to document and communicate pert inent information. Ability to establish and maintain effective working r elationships with patients and clinic staff;Typing skills; Medical termi nology. Levels II and III -- Ability to independently seek out resources and work collaboratively
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition tothe education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.