The Registered Nurse (RN) practices as an Assistant Nurse Manager (ANM) within Primary Care Clinics and may be assigned to the clinics located in Portland. This position is directly accountable to the Nurse Manager. The incumbent is under the direction of a supervisor who provides administrative supervision and general instruction, plans and assigns work, assigns time schedules, approves leave, and completes performance evaluations. The ANM assists and serves as back-up for the Nurse Manager who has accountability for assigned Primary Care Clinics. Reports to the Nurse Manager and supports the mission, vision, and objectives of the Medical Center and the Primary Care Division. Provides programmatic leadership in delivering and improving holistic care to primary care patients through collaborative strategies. The ANM may provide direct patient care within the Primary Care Division. The ANM is accountable for the following activities: Supervises and evaluates day-to-day activities, performance, and competency of Licensed Practical Vocational (LPN/LVN) nursing and other professional and ancillary support staff assigned to the clinic. Awards and recognizes, and disciplinary actions as necessary. Assurance of proper timekeeping. Approvals of leave of absence. Plans and manages clinic staffing (including hiring/terminations to meet patient care needs, to achieve cost-effective operations and meet productivity goals. Assures that standards of care and practice are maintained in patient care. Assesses, maintains, and improves competence and professional role of staff members which includes providing staff development opportunities and facilitating research based practice. The incumbent will be responsible for the following: Applies Lean methods, provides oversight of the Primary Care Value Stream Rapid Process Improvement Initiatives and standard work at assigned clinic. Monitors various quality metrics to include but not limited to Health Effectiveness Data Information Set (HEDIS), Electronic Quality Measures (EQM), Ambulatory Sensitive Conditions (ACSC), Open Encounters, SHEP and Press Ganey Scores, and Clinical reminders. Participates in and resolves any issues found during Environmental of Care (EOC), Office of Inspector General (OIG), Primary Care VISN site visits, Hand Hygiene, and Walkabouts within specified timeframes. Understands, applies, and educates staff regarding various datasets (VSSC, SAIL, EQM, HEDIS) and care coordination registries (Diabetes (OM), Hypertension (HTN), Cardio Obstructive Pulmonary Disease (COPD)) to improve patient care outcomes. Collaborates with internal and external stakeholders to improve patient outcomes. Incorporates Whole Health principles into patient care and staff education. Work Schedule: Monday-Friday, Varying tours from 0700-1730 Compressed/Flexible: Not available Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.