Patient Service Aide - Duke University Hospital - Durham
Duke University Health System
Location: Durham, North Carolina
Internal Number: 165209
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
This position is term-limited, and is expected to end 6 - 18mos from date of hire. You will be provided at least 30 days notification in advance of the official position expiration date. Because this position is term-limited, you will not be eligible for severance under the reduction-in-force policy.
Performs a variety of activities related to the screening of patients/visitors and employees. Greet and execute screening process for patient/visitors/employees at hospital and clinics as directed.
Screeners are responsible for ensuring that the patients/visitors/employees are protected through the COVID screening process.
The screener obtains relevant information as it pertains to patients/visitors and employees COVID symptoms and exposure status.
Follow standard precautions and use personal protective equipment as required. Instructs patient/visitors and employees on the appropriate hand hygiene and masking expectations.
Perform verification of appointments for patient/visitors and employees visiting hospital and clinics
Direct patients/visitors to appointments if needed
Perform other related dutier incidental to work described herein
Observe staff to assure proper PPE compliance
Participate in own professional development by maintaining required skills validation and attending educational offerings.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.