Career Center

Job Title: DHTS IT ANALYST II  (MAESTRO CARE IRIS DBA)

Education/Training:

Bachelor's degree in a related field, or four years of equivalent technical experience required.

Experience:

Level 2 - Three years of related experience is required.

For all levels, Duke Health System experience and/or IT system deployment experience preferred

Skills:

LEVEL 2:

• At least 3 years of experience with Iris database in Epic environment
• Epic Iris certification is preferred.
• Demonstrated experience should include installation, configuration and management of multiple Epic and Iris environments.
• Expertise in Iris configuration, monitoring, backup and recovery, performance monitoring and tuning, shadowing, journaling, and Iris security.
• UNIX operating system experience
• High degree of competency with learning and interpreting IT systems
• Strong communication, interpersonal and team skills
• Prefer knowledge and experience in health care information systems
• Demonstrated written, verbal and follow-up skills
• Prefer Windows Server administration experience
• Keeps current on new industry trends in a specific discipline and applies learnings to assignments.
• Considers impact to others and current processes within discipline prior to taking action.
• Adapts individual work style and reprioritizes assignments as changes in department or project goals or requirements are communicated.
• Independently completes complex tasks and portions of larger projects.
• Suggests new approaches to accomplishing individual responsibilities or team assignments.
• Accomplishes assignments/project objectives through keeping people focused on the solution and the team informed of project status.
• Shares information and solicits input and ideas from other team members.
• Promotes the goals of the initiative, setting aside departmental or functional biases to achieve objectives.
• Delivers systems or programs that are completed on time and within budget.
• Self-motivated and focused on delivering quality work even when faced with difficulties or over a longer-term project.
• Possesses advanced knowledge and proven application of it within a specific discipline.
• Provides assistance to project team members in accomplishing technical or programming-specific tasks.
• Independently completes complex tasks and portions of larger projects.
• Realistically evaluates own progress against expectations/goals and takes necessary actions to address developmental needs or performance issues.
• Develops realistic project plans for assigned tasks or portions of larger projects and modifies plan as requirement changes are communicated.
• Obtains necessary information/data to complete assignments independently or as part of a project team.
• Understands client/project issues to develop moderately complex solutions within a single discipline.
• Develops strong working relationships with colleagues and/or project team and customers to effectively complete team goals and objectives.
• Builds strong working relationships with members of his/her team and interacts and establishes relationships with individuals in other teams or departments as needed.
• Proven ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and manage a project plan.
• Uses a variety of communication styles to get (technical) messages across clearly to a variety of audiences through the use of terminology and examples that are familiar.
• Displays ability to recognize appropriate communication, audience, timing, and content necessary for building and maintaining alliances for success.
• Effectively communicates specific IT issues/solutions to clients.
• Develops solutions that help the customer in both the short- and long-term.
• Takes personal responsibility for taking or directing actions on projects that result in solutions that truly address customer needs.
• Takes action without being prompted to achieve business goals.
• Persuades others to reach conclusions or make decisions regarding complex issues through understanding the ideas, situations, or problems by breaking the issue into small pieces or by identifying causal links or relationships.
• Synthesizes data from multiple (appropriate) sources to make sound decisions.
• Promotes goals of the initiative, overcoming departmental or functional biases to achieve objectives.
• Ability to motivate and focus self and others to reach long- term project goals even when faced with difficulties.
• Actively seeks out opportunities to share his/her in-depth knowledge and contribute to the learning of other department or team members.
• Performs and coordinates simple to complex tasks with direction.
• Accepts accountability for decisions, actions, and commitments of self and others to successfully meet project objectives.
• Prioritizes and organizes project actions and resources to achieve targeted objectives.
• Achieves project objectives through the identification and coordination of the right people to participate in the project initiatives.
• Identifies key issues, analyzes cause/effect relationships, and seeks ideas and suggestions from those who can contribute and are affected.
• Keeps team focused on goals and addresses issues to ensure good working relationships are maintained.