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Duke University Hospital Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area. Inaddition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

Duke Nursing Highlights:

 

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

 

Occ Summary

The Medical Assistant, Certified functions asi ons to apharmacy, preparing and administering medications as directed bi nfectionand sterilization of medical instruments, telephoning prescripti nical functions as delegated and supervised by the physician.Administrat ive responsibilities:The CMA greets patients, answers telephones, schedy aphysician, and authorizing drug refills as directed. Performs otherclu les appointments toinclude arrive appointments in MaestroCare, checkoutd isposing ofcontaminated supplies, instrument processing, high level disa nintegral member of theinterdisciplinary healthcare team in providing di rect patient care. TheMedical Assistant, Certified performs routine admi nistrative and patientcare supportive duties in a Health System medicalp ractice that assistmedical and/or nursing staff in the examination andtr eatment ofpatients and ensure the clinic/office runs smoothly.

< h3>Work Performed

Clinical responsibilities:The CMA takes medical histories and records vital signs, explainstreatment procedures to pati ents, and prepares patients for examinationsand procedures.Patientcares upport responsibilities may include assisting the medicaland nursingstaf f during examination and procedures, collecting andpreparing laboratory specimens, performing basic laboratory test in theclinic/office, taking electrocardiograms, removing sutures/ staples,changing sterile and non-s terile dressings, promoting patient/familyunderstanding of the education al content and his/her involvement in theplan of care, and documenting i n the patient record.Other clinical support responsibilities includepati ents, andreferral scheduling; arranges for hospital admissions andlabora toryservices, updates and files patient medical records, fills outinsura nceforms, handles billing, bookkeeping to include receiving copays andco llections on account balances; correspondence, and ordering clinicaland clerical supplies and forms. Performs other administrative dutiesasdirec ted.May be requested to be a liaison for clinic activities suchas Jo>

Knowledge, Skills and Abilities

Good customer service skillsintC ommission and falls and/or participate in clinic committees.

LevelCharacteristics

N/A

Minimum Qualifications

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant ina clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 

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